[May 2025] Known Gameplay Issues

By Anarky, 21st May 2025 12:16:45
7
Some of the known game issues are as follows:

• Low game performance (lag, slowness);
• The e-mails from Howrse are not being received;
• Competitions becoming stuck 'in progress';
• Daily Objectives resetting/switching to different objectives by themselves;
• Missing UFOs with the pop-up message "whoops, looks like it already passed";

Following yesterday's server migration/maintenance, the issues listed above are known issues affecting multiple servers. If you experience low game performance and slow-loading in the game, it may be a good idea to clear your browser's cache/cookies and check your internet connectivity, and perhaps try using a different WiFi connection if you are able to, activating a mobile hotspot or using mobile data.

There is no need to submit a support ticket regarding these issues, except for emails not being received; The Howrse Team is working to resolve the issues, but it might take some time before we see improvements.

As for emails from Howrse not being received (password resets, verification requests, etc) please use 'contact us' to submit a new request and have it looked into, as they may have other work-arounds to help you verify or reset your password.

Thanks all
Anarky
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By AmOwzing, 1st July 2025 08:20:14
1



Hello,

A fix was implemented this morning by the technical team to improve performance on the following versions: INT, UK, CA, US, AU, HU, RO, SI, and SK.

You should be able to access the game normally and play without any major lag now.

Please note that this fix comes with a warning message when first accessing the game, checking whether you're a bot or not.
This is perfectly normal, and you can access the game normally afterwards.

Please let us know if you are still having performance issues.

The Howrse Team
AmOwzing
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By CaseyGold, 2nd July 2025 13:01:14
Hi!
Experiencing a potential issue with my Shenmas, I haven't had either activate in almost/over a month. I had originally put it down to bad luck but I'm beginning to think it could be an actual bug :")
CaseyGold
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By xiol, 2nd July 2025 18:02:59
CaseyGold wrote:

Hi!
Experiencing a potential issue with my Shenmas, I haven't had either activate in almost/over a month. I had originally put it down to bad luck but I'm beginning to think it could be an actual bug :")


I think you might just be really unlucky! I haven't had any issues with mine or with the other Chinese divines. I also don't believe anyone has reported a similar bug since the gameplay issues began and I can imagine the players with lots of Shenma or the avid AP hunters would have kicked up a fuss.

Hang in there! You'll probably get them both activating on the same day soon! default smiley xd
xiol
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